Our Buyer Terms
We reserve the right to change our terms of sale without any prior notice.
Product Price is the price appearing on the site at the time of ordering. All prices are in EURO and
include 25% VAT. We reserve the right to change prices due to changes in VAT or abnormal changes
in foreign exchange mode or purchase prices.
Order made by another person's name without his consent, or otherwise manipulate the order that causes Xclusive Design Nordic (xclusivt.se) suffer economic damage, police reported. We reserve our right to final sale. You must be
18 years old to shop at Xclusivt.se in other cases a legal guardian must give his written consent.
Together with our partner Payson AB, we guarantee a safe and easy payment. To be able to shop with your VISA or MasterCard Payson requires that your card is enabled for 3D Secure (safety standard). When you will checkout click on the "PAY", then jumps to Payson's secure payment page, where you fill in all the card information and click "Pay".
Note that Xclusivt.se not save any data on your credit card.
Money Transfer with PayPalWe now offer you the opportunity to make a money transfer trough "PAYPAL", we guarantee a safe and easy payment. Xclusivt has a Paypal account: email@example.com When you make a payment it is very important that you write your name and shippingaddress and also the product name. When Xclusivt received payment then we send you the goods. You Will receive an email with tracking number so you can trace your delivery.
How it works, click here or on PaPal logo to read more.
FREE SHIPPING in the EU. All packages delivered by FedEx directly to your door. You must be present
to receive the goods. We deliver throughout EU. Shipping outside of EU, please contact Xclusivt.se through
e-mail for shipping details and pricing.
You usually have your goods within 3-7 (non-holiday) days. Some products such as our Limited Editions bags can be supplied to take a little longer, you are always notified by email about the status of your shipment.
If any product is delayed we will contact you on the email address you provided when ordering, so be sure that the
e-mail address you enter is correct so we can reach you.
You always have 14 days money back from your receipt of your order. Always send us an email with the product code and your order number prior to returning your item. You are responsible for the goods when returning to us. The merchandise must be unused, undamaged and properly packed. Any overlap should be left on the product. You pay return shipping and account for transportation risk. We recommend that more expensive goods sent rekommended. We are unable to solve for return packages that are not fully franked, or sent by mail.
If you wish to complain about a product that is defective or damaged, you should always send an email to us before you do this and tell us what is wrong with the product. You also specify the product code and order number. You are responsible for the goods when returning to us. Pack the product well and then send it to us. We recommend that the goods sent rekommended. We pay the return shipping.
IMPORTANT: Xclusivt Nordic Design (xclusivt.se) checks all bags very carefully, that they are in undamaged condition when sent to the customer. Fraudulent intent is notified to the police.
Bags and accessories from Valentino ®, Roberto Cavalli ®, Benetton ®, Ferré ®, Calvin Klein ®, Benetton ®, Sisley ®, Diesel ®, Fornarina ®, Versace ®, Made in Italy ® have only 7 days return policy
Exchange of goods is considered on a case by case basis if one of the following occurs:
* The bag arrive damaged, discolored, broken or otherwise defective.
* The bag have the wrong style, model, color or fabric
Request an Exchange Authorization within 7 days of receipt. If the item is equipped with a security tag / label ", the product is returned with this tag / label. You should contact Xclusivt on +46 8 281900 or firstname.lastname@example.org for approval of your return before sending back your item.
All goods must be returned in new and unused condition, in original box and all paper labels (this includes warranties), parts and accessories "new and unused" means that there are no scratches, marks or stains on the bag.
IMPORTANT: Xclusivt Nordic Design (xclusivt.se) checks all bags very carefully, that they are in undamaged condition when sent to the customer. Fraudulent intent reports to the police.
All our Valentino ®, Roberto Cavalli ®, Benetton ®, Ferré ®, Calvin Klein ®, Benetton ®, Sisley ®, Diesel ®, Fornarina ®, Versace ®, Made in Italy ® items are guaranteed to be 100% authentic according to our supplier.
We do not claim to be an authorized dealer or agent of any designer labels. All references to Valentino ®, Roberto Cavalli ®, Benetton ®, Ferré ®, Sisley ®, Diesel ® are for identification purposes only. These designer labels do not control, endorse or sponsor Xclusivt.se in any way, nor are they affiliated or associated with Xclusivt.se in any way.
Valentino ®, Roberto Cavalli ®, Benetton ®, Ferré ®, Calvin Klein ®, Benetton ®, Sisley ®, Diesel ®, Fornarina ®, Versace ®, Made in Italy ® are the registered trademarks of their respective companies.
We make no representations or warranties either expressed or implied of any kind with respect to products sold by us. We expressly disclaims all warranties, expressed or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose.
By ordering you agree that the sole and exclusive maximum liability to us arising from any product sold on our website shall be the purchase price of the merchandise ordered.
Damaged or defective design bags
If you receive a damaged or defective design bag, contact our customer service immediately email@example.com
(Within 48 hours from delivery). Please enter your order number from your original confirmation e-mail and your
e-mail address and telephone number.
Is the package and / or the contents damaged when you receive it, the report it immediately to FedEx and contact us on email: firstname.lastname@example.org
To make a purchase on Xclusivt.se you are asked to provide certain personal and contact information. We store your contact information in our customer database to facilitate communication with you. We may send certain mandatory email messages such as newsletters, promotions, reminders and information about Xclusivt.se to your email. The newsletter is voluntary. Notify Xclusivt on email: email@example.com if you do not want to continue to subscribe to our newsletter.
Xclusivt.se does not sell, rent or lease its customer lists to third parties.
Typographical errors or product images
We reserve the right to typographical errors in any part of the web shop. For obvious errors such as typos or similar, concerning product or the price specified in the product description, order confirmation or invoice, reserves the Xclusivt.se right to correct information on which new order confirmation is sent out. The customer then has the right to cancel its order without cost if the changes are not accepted. Also note that the pictures can never reproduce a product's actual appearance in both color and size.
Xclusive Design Nordic (xclusivt.se) is exempt from penalty and damages on the performance of the contract prevented, delayed or impeded by circumstances, such as war, government intervention, civil disturbances, limitations in energy, labor disturbance, prohibition, restriction, regulatory changes, failure to obtain consents, accidents, bad transport or weather conditions or lack of delivery from suppliers - which Xclusive Design Nordic (xclusivt.se) could not reasonably have foreseen at the time of making the contract and whose consequences Xclusive Design Nordic (xclusivt.se) also failed to prevent or overcome.
We always aim to resolve any problems with the agreement of the customer. If we not can sove any dispute we refer to the Consumer protection in Sweden.